frequently asked questions

How much time should I allow to get to the Airport?

We are only 5-7 minutes away from Perth Airport, we would recommend you allow 15 minutes extra in case any unforeseen circumstances, and ensure you are at the terminal with plenty of time.

Do I have to make a booking?

Bookings are recommended as space can be limited during peak periods. You can book online through our website or call to speak with one of our friendly staff.

How does Payment Work?

Payments can be made online at the time of your booking. We also accept payment via credit cards, eftpos and cash payment at drop off or collection.

Are there any cancellation fees?

No refund applies if the booking gets canceled within 24 hours. However, if the booking gets canceled over 24 hours period of time, therefore $20 admin fees is non refundable.

Can I change my booking date and time?

Yes, we understand that certain circumstances can change your plans.

What happens if I need to change my date of return?

Notify us as soon as possible, so we can provide necessary service for you and have your car ready on time upon your return.

What kinds of vehicles do you accept?

We only accept all standard and large cars including, utes, SUVs, 4WDs, and mini buses (up to 12 seats).

Do your shuttles leave straight away?

Shuttles leave on demand.

What if I am travelling with children?

We cater for children and can provide baby seats if needed. However, please notify us in advance.

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